REFUNDS & EXCHANGES
We want you to be completely satisfied with your decor items. If you need to return a product, please review our Return Policy:
1. Eligibility: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
2. Timeframe: You may initiate a return within 7 days from the date of delivery.
3. Return Process: To initiate a return, please contact our customer support. Our team will guide you through the return process and provide a return authorization, if applicable.
4. Return Shipping: The cost of return shipping will be the responsibility of the customer, unless the return is due to an error on our part.
5. Refund/Exchange: Once we receive and inspect the returned item, we will process your refund or exchange, as per your preference.
6. Non-Returnable Items: Some items, such as personalized or custom-made products, may not be eligible for return. We will specify such items on the product page.
7. Damaged or Defective Items: If your item arrives damaged or defective, please contact us immediately, and we will arrange a replacement or refund.
8. Restocking Fee: In some cases, a restocking fee may apply to certain returns. We will inform you of any applicable fees during the return process.
9. Refund Processing Time: Please allow 7 business days for your refund to be processed and reflect in your account.
If you have any questions or need further clarification, please reach out to us
By making a purchase, you agree to this Return Policy.
1. Eligibility: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
2. Timeframe: You may initiate a return within 7 days from the date of delivery.
3. Return Process: To initiate a return, please contact our customer support. Our team will guide you through the return process and provide a return authorization, if applicable.
4. Return Shipping: The cost of return shipping will be the responsibility of the customer, unless the return is due to an error on our part.
5. Refund/Exchange: Once we receive and inspect the returned item, we will process your refund or exchange, as per your preference.
6. Non-Returnable Items: Some items, such as personalized or custom-made products, may not be eligible for return. We will specify such items on the product page.
7. Damaged or Defective Items: If your item arrives damaged or defective, please contact us immediately, and we will arrange a replacement or refund.
8. Restocking Fee: In some cases, a restocking fee may apply to certain returns. We will inform you of any applicable fees during the return process.
9. Refund Processing Time: Please allow 7 business days for your refund to be processed and reflect in your account.
If you have any questions or need further clarification, please reach out to us
By making a purchase, you agree to this Return Policy.